Privacy Policy

Last updated: June 2025

This Privacy Policy describes how Cash App collects, uses, stores, and shares your personal information when you use our services, including our mobile application and website. By accessing or using Cash App, you agree to the terms outlined in this policy. Please read this document carefully to understand our practices regarding your personal data.

Information We Collect

We collect various types of information to provide and improve our services. The categories of information we may collect include:

Personal identification information such as your name, email address, phone number, date of birth, and mailing address.
Financial information including bank account details, debit card numbers, credit card numbers, and transaction history.
Identity verification documents such as Social Security number, government-issued identification, and photographs.
Device information including your IP address, device type, operating system, browser type, and unique device identifiers.
Usage data such as how you interact with our application, features you use, and the time and duration of your activities.
Location data when you grant permission through your device settings.

How We Use Your Information

We use the information we collect for the following purposes:

To process transactions and send payment-related notifications.
To verify your identity and prevent fraud or unauthorized activity.
To comply with legal and regulatory requirements.
To provide customer support and respond to your inquiries.
To personalize and improve your experience with our services.
To communicate with you about updates, promotions, and service-related announcements.
To conduct internal research and analytics to enhance our platform.

How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

With service providers and partners who assist us in operating our platform and delivering services.
With financial institutions to facilitate transactions and account verification.
With law enforcement or regulatory authorities when required by law or to protect our legal rights.
With your consent or at your direction when you authorize us to share information with third parties.
In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, and regular security assessments. While we strive to protect your data, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, delete, or port your data. You may also opt out of receiving promotional communications by adjusting your notification settings within the app or contacting our support team.

Children's Privacy

Cash App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete that information promptly.

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Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes through the app or via email. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out to our support team through the Cash App application or visit our help center for further assistance.